Privacy Policy Hero

Privacy Policy
REELTOR

Your privacy matters to us. Learn how we collect, use, and protect your personal information on REELTOR.

Last updated: 1 September, 2025

Privacy at a Glance

Key highlights of our commitment to protecting your privacy and data security

Data Protection

GDPR Compliant

Your data is protected with industry-leading security standards

Location Privacy

Temporary Only

Location data is used temporarily and never stored permanently

18+

Age Verification

18+ Only

Our platform is designed for adults with proper age verification

72H

Breach Notice

72 Hours

Immediate notification within 72 hours of any security incident

General

Introduction

This privacy policy ("Policy") explains the policy regarding the collection, use, disclosure, and transfer of your information by REELTOR and/or its subsidiary(ies) and/or affiliate(s) (collectively referred to as the "Company"), which operates various websites, including sub-sites, platforms, applications, m-web platforms and other platforms (collectively referred to as "Websites") for delivery of information, products, offerings and content via any mobile or internet connected device or otherwise (collectively the "Services").

This Policy forms part and parcel of the Terms of Use and other terms on the Site ("Terms of Use"). Capitalized terms that have been used here but are undefined shall have the same meaning as attributed to them in the Terms of Use. This policy is effective from the date and time a user registers with the Websites and accepts the terms and conditions laid out on the Websites. Please read this Privacy Policy and our Terms of Use carefully before using our Services.

This Privacy Policy ("Privacy Policy") sets out the privacy practices of the Company concerning the entire content of the Website.

Reeltor respects the privacy of its users and is committed to protecting it in all respects. As we want an enriching and holistic internet experience for its users Reeltor offers a vast repository of Online Sites and various community services. The information about the user as collected by Reeltor is: (a) information supplied by users and (b) information automatically tracked while navigation (Information).

By using the Reeltor website or its services, you consent to the collection, storage, use, transfer, share, and distribution of the personal information you provide (including any changes thereto as provided by you) for any of our services.

Data Collection

Collection of Information

We may collect information from you, through your use of the Websites or by joining the Reeltor community on social media. We may collect and process personal information provided by you, including but not limited to:

• Information that you provide at the time of registration including any information that identifies or can be used to identify, contact, or locate the user such as name, address, email address, property photos, bank details, and phone number.

• Any data that is automatically captured by the Websites such as your mobile phone operating system every computer/mobile device connected to the internet is given a domain name and a set of numbers that serve as that computer's Internet Protocol or "IP" address.

Data Usage

Use of the Information Collected

How the Information will be used for Sources?
The primary goal of the Company in collecting the information is to provide a platform to provide the Services. The Company may use the Personal Information provided by you in the following ways:

• To help provide you with the Services;
• To observe, improve, and administer the quality of Service;
• To analyze how the Websites are used, diagnose technical problems;
• Remember the basic information provided by you;
• To confirm your identity to determine your eligibility to use the Websites and avail the Services;
• To notify you about any changes to the Websites;
• To enable the Company to comply with its legal and regulatory obligations;
• To send administrative notices and Service-related alerts and similar communication, as detailed under this Privacy Policy, to optimize the efficiency of the Websites;
• Doing market research, troubleshooting, protection against error, project planning, fraud, and other criminal activity; and
• To enforce the Company's Terms of Use.

Sale of Assets, Merger, Acquisition, Bankruptcy
Information collected from you may be transferred to a third party as a result of a sale or acquisition, merger, or bankruptcy involving the Company.

Tracking

Cookies

Cookies are small portions of information saved by your browser onto your computer/mobile. Cookies are used to record various aspects of your visit and assist the Company to provide you with uninterrupted service. Any information that is gathered by cookies or other web tracking technologies on the Websites, and the use of the same is subject to the disclosures and options provided in the Cookies Policy.

Data Sharing

Sharing of Information

Consulting
The Company may partner with another party to provide certain specific services if required. When you sign up for such services, the Company will share names, or other Personal Information that is necessary for the third party to provide these Services. The Company's contractual arrangements with such third parties restrict these parties from using personally identifiable information except for the explicit purpose of assisting in the provision of these Services.

Targeted Advertising
You expressly acknowledge and agree that we may also share or transfer your Personal Information to third-party service providers. This is for the limited purpose of allowing or permitting such third-party service providers, including Google, and other social media websites to display Reeltor advertisements and notifications on websites across the Internet. This will be based on the information that is collected by Reeltor, to optimize and display advertisements based on your past preferences and visits on the Websites as part of its Services. The Company does not allow any unauthorized persons or organizations to use any information that the Company may collect from you through the Websites.

Legal Compliance

Regulatory Disclosures

We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. Thus, we may access, use, store, transfer and disclose your information (including Personal Information), including disclosure to third parties such as government or law enforcement officials or private parties as we reasonably determine is necessary and appropriate: (i) to satisfy any applicable law, regulation, governmental requests or legal process; (ii) to protect the safety, rights, property or security of the Company, our Services, the Websites or any third party; (iii) to protect the safety of the public for any reason; (iv) to detect, prevent or otherwise address fraud, security or technical issues; and /or (v) to prevent or stop any activity we consider to or to pose a risk of being an illegal, unethical, or legally actionable activity. Such disclosures may be carried out without notice to you.

Referrals

Referrals

When you e-mail a service available on the Websites to a friend, you and your friend's names and e-mail addresses are requested. Your email and your friend's e-mail addresses will only be used for this purpose unless permission is otherwise granted.

Security

Information Security

We take appropriate security measures to protect against unauthorized access to, disclosure, or destruction of data. These include internal reviews of our data collection, storage, and processing practices, and security measures, including appropriate encryption and physical security measures. This is done to guard against unauthorized access to systems where we store personal data. All information gathered is securely stored within the Company controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.

We use third-party advertising companies to serve ads when you visit or use our Websites or Services. These companies may use information (excluding your name, address, email address, phone number, or any personally identifiable information) about your visits or use of a particular website, mobile application, or service. This is done to provide advertisements about goods and services of interest to you.

Policy Updates

Notification of Changes

From time to time, the Company may update this Privacy Policy to reflect changes to its information practices. Any changes will be effective immediately upon the posting of the revised Privacy Policy. If the Company makes any material changes, it will notify you by email (e-mail address specified in your account) or using a notice on the Services before the change becomes effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Cookie Types

Types of Cookies Used

We have provided below, the details of the types of Cookies that are used on our Websites as well as other relevant and useful information on the Cookies.

Technical Cookies:
These Cookies are necessary to enable you to move around our Websites and use its features. These Cookies also allow our Websites to remember your previous action within the same browsing session.

Analytical Cookies:
These Cookies are used by us or third-party service providers to analyze how our Websites are used and how they are performing. For example, we use cookies to know which country you are in when you request a service to help base the contents on your location. We also use some Cookies from Google Analytics and Websites to obtain web analytics and intelligence about our Website. These tools use programming code to collect information about your interaction with our Websites, such as the pages you visit, the links you click on, and how long you are on our Website. These tools do not store any personal identifiable information.

Functionality Cookies:
These Cookies allow our Websites to remember the choices you make when you visit our Website in order to provide enhanced, more personalized features to you. The types of information collected by Functionality Cookies are language preference and the region you are located in.

Advertising and Retargeting Cookies:
These Cookies save information from your browsing history to record your interests and your browsing path on our Websites. We may use advertising and targeting cookies for retargeting, which enables our advertising partners to target advertising to you on other Websites, based on your visit to our Websites. Without these Cookies, online advertisements you encounter will be less relevant to you and your interests.

Communications

Opt-in and Opt-out Procedures

Upon registration, you may receive certain communication from the Company and you may at any time choose to opt-out of receiving further communications from the Company. To be completely removed from the Company's mailing list, you may contact us at support@reeltor.com. If you are using an e-mail forwarding service or other similar service please make sure to include the correct e-mail address or addresses.

Permissions

Contacts Permission

On registration or App download, you might be asked for access to your phonebook contact details. This will help us to notify you about the properties posted by your acquaintance so that you can help them get tenants/buyers faster or also help you close a house in case you find that house suitable. The same will be uploaded to www.reeltor.com.

Permissions

Location Permission

We request access to your location data to enhance your experience by providing you with information about nearby properties. This allows us to show you properties that are in proximity to your current location, ensuring that the listings you view are relevant and convenient.

Permissions

Phone Number Permission

Reeltor will be collecting and storing your phone number which will be used to send out communications regarding services and authentication.

Security

Installed Application Data

Reeltor will be collecting installed applications (Fraud) data to secure rent payments by detecting and blocking hacking tools that can change dynamically, ensuring safe and fraud-free transactions.

Support

Grievance Officer

Following the Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are provided below. Any User grievance relating to the discrepancies or misuse of information so provided to Reeltor may be addressed to the grievance officer, whose details are provided below appointed by Reeltor for this purpose.

Contact Number: +91 9220362270
Email ID: support@reeltor.com

The grievance officer shall address the grievance within one month of the date of receipt of such grievance from the User.

Contact

Address for Privacy Questions

Should you have questions about this Privacy Policy or the Company's information collection, use, and disclosure practices, you may contact us at: info@reeltor.com. We will use reasonable efforts to respond promptly to requests, questions, or concerns you may have regarding our use of Personal Information about you. Except where required by law, the Company cannot ensure a response to questions or comments regarding topics unrelated to this policy or the Company's privacy practices.

General

Miscellaneous

Accuracy and Confidentiality of Account Information

Customers are responsible for maintaining the secrecy and accuracy of passwords, email addresses, and other account information at all times. The Company is not responsible for any personal data transmitted to a third party as a result of incorrect account-related information.

Questions About Our Privacy Policy?

We're committed to transparency and protecting your privacy. If you have any questions or concerns, please don't hesitate to contact us.